Please make sure that you are Love’ your Lashes before you leave the Salon !!! If you are experiencing any redness or burning, please call the Salon immediately. If you are not happy with the results of your service, call us to schedule an appointment to come into the salon within 48 hours from your original appointment so that we may access the condition of your lashes. Any appointments scheduled outside of the 48-hour window will be considered a lash fill and you will be charged appropriately for the service. It is imperative that you follow the aftercare instructions. If you do not, your lash extensions will not last. Please note, if you get your lashes wet within the first 48 hours, the adhesive will not cure properly resulting in a premature loss of your Lash Extensions. If you wear eye makeup or do not clean your lashes properly, debris will collect and break down the adhesive faster resulting in more frequent lash fill appointments. It is sometimes impossible for certain clients to having the lasting results than others may. We cannot control our movements while sleeping, watery eyes, excessive sweating, or oily skin. Some of us will need fills often where others can go for weeks. Please come to your appointment with Makeup Free. All new clients must fill out our Lash Consent Form! Thank you for your cooperation!